Our 3-Step Approach

Step 1 – Preliminary Budget Estimate (Delivered within 48 Hours)

Embark on your journey towards enhanced connectivity with a quick, initial quote. Just share the site address, marked-up floor plans highlighting signal improvement areas (if not the entire building), and details about the network(s) you want to enhance. Based on this information, we'll provide an indicative quote, laying the groundwork for the next stages.

Step 2 – In-Depth Site Survey (Typically Completed within 7 Working Days)

Our meticulous on-site survey is crafted to ensure a practical, cost-effective solution and includes:

• A comprehensive assessment of 3G, 4G & 5G signal strengths and quality both externally and internally.
• Identification of the optimal external cell for use as the donor, considering signal quality and direction.
• Determination of the required number of boosters and antennas, factoring in layout, size, and building structure.
• Placement recommendations for boosters and internal/external antennas to optimise performance, accounting for existing cable runs and containment/conduit.
• Evaluation of additional equipment or pre-installation requirements.
• Presentation of a detailed survey report and a fully costed proposal for your approval.

Step 3 – Support during Installation

In this concluding phase, we will:

• Dispatch the ordered equipment to your location promptly.
• Provide telephonic assistance throughout your installation process.
• Offer on-site support if needed.
• Conduct comprehensive system tests and demonstrations, highlighting enhanced signals and introducing the Wave App or Portal for efficient system management.

Additional Support through Remote Monitoring and Management

Enhance your system's ongoing performance with our complimentary Remote Monitoring and Management Service. This exclusive offering ensures your system remains consistently up-to-date, closely monitored, and expertly managed for seamless connectivity. When you choose OneAV for your system, you receive this valuable service at no additional cost, reinforcing our commitment to providing comprehensive support and ensuring your audiovisual experience is always at its best.